New Benefits, Dallas, TxNew Benefits

“I know what a customer goes through when they are looking for a postage metering system and in all honestly I didn’t know if Alternative Business Automation Solutions could compare with Pitney Bowes. But since we acquired the Postage Meter back in November 2013 we haven’t looked back. We have a large volume of mail that we go through and it was imperative that we have a machine and service plan in place to allow us to maximize our mailing process. I value your company as a “trusted vendor” so much that I wanted to write a letter expressing our appreciation. It is so comforting to know when a problem comes up that we simply make a call and your service department is here, normally the same day, to get us back up and running. Today we called for service around 9am or 10am and by 2:30pm Jeff had the machine repaired and we were posting mail that same day. In the 20 plus years of dealing with Pitney Bowes I never felt this comfort level. Our Clients depend on us to turn their orders within a set timeframe and they don’t want to hear excuses. In the time we have been dealing with your company we have never heard any sort of excuse for failing to meet a deadline and that’s hard to come by in any business today. I love the fact they are a local company that are just down the road and that we can rely upon for when we need help. They truly care about us and saving our business money and I would recommend ABAS to anyone in the future. ”

Mike, Vice President Print Services